Zoho CRM
Best for: All-round CRM for Indian SMEsFull sales CRM from Chennai-based Zoho with INR plans, a free tier for 3 users and an India data centre.
₹800/user/month
₹944 incl. GST
Researched, not testedMade in IndiaWhatsApp API
Home7.6/10 7.5/10 7.0/10 6.9/10 6.8/10 6.6/10 6.5/10 5.8/10 5.7/10 6.9/10 6.6/10 6.2/10
CRM software 13 tools
CRM software keeps your leads, calls, WhatsApp chats and deals in one place so nothing slips. We list 13 CRM tools with prices checked on vendor pages on 19 Oct 2026, shown in rupees excluding GST where the vendor publishes them. Filter by free plan, WhatsApp, calling, IndiaMART sync or Made in India.
See our ranked list: Best CRM software in India (10 tools) · Updated 19 Oct 2026
8.2/10
Bigin by Zoho CRM
Best for: Simple pipelines for micro teamsZoho's stripped-down pipeline CRM for very small teams, from ₹400 per user per month.
₹400/user/month
₹472 incl. GST
Researched, not testedMade in IndiaWhatsApp API
Freshsales
Best for: Built-in phone and emailFreshworks' sales CRM with built-in phone and email, priced in INR from ₹749 per user per month.
₹749/user/month
₹884 incl. GST
Researched, not testedBuilt-in phoneData in India (option)
Kylas
Best for: Free plan with unlimited usersPune-built sales CRM with a free plan for unlimited users and a flat-fee paid plan.
Free plan
Researched, not testedMade in IndiaWhatsApp API
LeadSquared
Best for: High-volume sales teamsBengaluru-built sales execution CRM for high-volume teams in lending, insurance, education and healthcare.
$60/user/month
≈ ₹5,698
Researched, not testedMade in IndiaWhatsApp API
TeleCRM
Best for: Calling-first teams on WhatsAppIndian calling-and-WhatsApp CRM that pulls leads from IndiaMART, JustDial and property portals.
₹799/user/month
₹943 incl. GST
Researched, not testedMade in IndiaWhatsApp API
HubSpot CRM
Best for: Free CRM to start, then scaleFree CRM for up to 2 users that upgrades into HubSpot's paid Sales Hub.
Free plan
Researched, not testedFree planWhatsApp (Marketing/Service Pro)
Salesforce Sales Cloud
Best for: Complex, customisable sales opsThe most configurable CRM on this list, with a free suite and paid editions priced in USD on the India site.
Free plan
Researched, not testedFree suite30-day trial
Pipedrive
Best for: Visual deal pipelinesVisual pipeline CRM sold per seat in USD, with a 14-day trial and no free plan.
$14/seat/month
≈ ₹1,330
Researched, not tested14-day trialWhatsApp (Growth+, beta)
Salesmate
Best for: Sales sequences with callingSales CRM with sequences, a calling and texting add-on and published 24×5 chat and email support.
$23/user/month
≈ ₹2,184
Researched, not tested15-day trial24×5 chat support
Close
Best for: Inside sales with built-in callsInside-sales CRM with calling, SMS and dialers built in, from $9 for a single user.
$9/user/month
≈ ₹855
Researched, not testedBuilt-in calling14-day trial
monday CRM
Best for: Teams already on monday.comBoard-style CRM from monday.com, sold in 3-seat minimums with a 14-day trial.
$12/seat/month
≈ ₹1,140
Researched, not tested14-day trial3-seat minimum
Copper
Best for: Google Workspace teamsCRM built around Google Workspace, with Gmail and Calendar sync and per-plan contact limits.
$23/seat/month
≈ ₹2,184
Researched, not testedGoogle Workspace
No tools match these filters
Remove a filter to see more tools. Filtering never changes ranks.
Popular comparisons
Related categories
FAQ
A CRM (customer relationship management) system keeps every lead, contact, call, WhatsApp chat and deal in one place, so your team knows who to follow up with and what is likely to close.
Paid plans on our India list start at ₹400 per user per month (Bigin Express, billed annually) and ₹749–₹800 for fuller CRMs such as Freshsales Growth and Zoho CRM Standard, all before 18% GST. Zoho CRM, Bigin, HubSpot and Kylas have free plans.
IndiaMART publishes a free official plugin for Zoho CRM. TeleCRM and Kylas also list IndiaMART and JustDial lead capture. Use the IndiaMART sync filter on this page.
Zoho CRM and Bigin (Zoho, Chennai), LeadSquared (Bengaluru), Kylas (Pune) and TeleCRM are Indian. Freshworks, which makes Freshsales, has Chennai roots and is headquartered in the US.
Yes. Our India edition ranks 10 CRMs on INR pricing, WhatsApp, telephony and IndiaMART sync: /best/crm-software/.