Based on Refrens' documentation and pricing page, Refrens combines GST invoicing, bookkeeping, inventory and lead tracking in one cloud app, and it ranks sixth on our GST billing list. Refrens pricing is published per business per year, excluding GST: Lite ₹8,900 (₹10,502 incl. GST), Plus ₹16,900, Pro ₹30,900 and Enterprise ₹44,900. Extra users cost ₹1,500 a year each, and Refrens refunds an annual plan in full if you cancel within seven days.
Lite gives two users unlimited invoices, quotes and purchase documents, WhatsApp and email sharing with reminders, and stock across two warehouses. The compliance features most GST-registered businesses need start on Plus: e-invoices with bulk e-invoicing, e-way bills, GSTR-1 and GSTR-3B reports, and GSTR-2B reconciliation, for three users. Pro adds full bookkeeping, bank reconciliation and batch tracking for five users.
Two things set Refrens apart on this list. It publishes the longest support window we found, 9:30 am to 10:30 pm IST by call, email, WhatsApp, chat or video, with an AI agent outside those hours. And it states ISO/IEC 27001:2022 certification, which lifts its security score above most billing apps here. Lead capture from IndiaMART, TradeIndia, Facebook and Instagram suits B2B traders and agencies that sell before they bill.
The weakness is price. At ₹16,900 a year before GST, the first Refrens plan with e-invoicing costs about two and a half times what Swipe (₹6,799) or myBillBook Pro Max (₹6,840 incl. GST) charge for e-invoicing, which is why its Value in INR score is the lowest in our top six. We also found no free plan on the pricing page, no offline mode and no Tally connector.
Choose Refrens if you want long IST support hours, lead tracking and a stated security certification. Choose Swipe if your priority is the lowest price for e-way bills and e-invoices, or Vyapar if you need billing that keeps working without internet.
Who it's for
Agencies, consultants and B2B traders that also chase leads
5 users; full bookkeeping, bank reconciliation, batch tracking
—
Enterprise
₹44,900 /business/year
₹52,982
billed annually
Multi-stage approvals; more users and warehouses
—
Extra user (add-on)
₹1,500 /user/year
₹1,770
billed annually
Beyond the plan's user limit
—
Refrens states that all prices exclude GST. Incl.-GST figures are our calculation (excl. × 1.18, rounded). Prices are per business per year; three-year billing is offered at a discount.
Refrens India fit
What we checked
Status
Note
GST invoice from vendor
Yes
Refrens states prices exclude GST; sold by Refrens Internet Pvt. Ltd. We have not seen a sample invoice.
GST-compliant invoicing in product
Yes
GST invoices on every plan.
e-invoice
Yes
From Plus, with bulk e-invoicing.
e-way bill
Yes
From Plus.
TDS
Not confirmed
Not confirmed.
PF/ESI/PT
N/A
Billing tool; no payroll.
Tally sync
Not confirmed
No Tally connector confirmed.
WhatsApp
Yes
WhatsApp sharing and WhatsApp alerts; support on WhatsApp.
UPI/Indian payment gateways
Not confirmed
Payment gateways not confirmed on the pages we read.
INR billing
Yes
Priced in rupees.
Data in India
Not confirmed
Hosting location not stated.
Support in IST
Yes
Human support 9:30 am to 10:30 pm IST by call, email, WhatsApp, chat or video.
Indian languages
Not confirmed
Interface languages not confirmed.
Yes · No · Partial · Not confirmed
Refrens key features
GST and compliance
GST invoices, quotes and purchase documents
e-invoices, bulk e-invoicing and e-way bills (Plus)
GSTR-1, GSTR-2B reconciliation and GSTR-3B summary (Plus)
Accounting and stock
Full bookkeeping and bank reconciliation (Pro)
Multi-location stock; batch tracking (Pro)
Multi-stage approvals (Enterprise)
Sales
Lead capture from IndiaMART, TradeIndia, Facebook and Instagram
WhatsApp and email sharing with payment and quotation reminders
Lite costs ₹8,900, Plus ₹16,900, Pro ₹30,900 and Enterprise ₹44,900 per business per year, excluding GST. Extra users cost ₹1,500 a year each. Checked on refrens.com on 19 Oct 2026.
Plus and above. Plus adds e-invoices, bulk e-invoicing, e-way bills and GSTR-1, GSTR-2B and GSTR-3B reports.
We did not find a free plan on Refrens' pricing page. Annual plans can be refunded in full if cancelled within seven days.
We found no Tally connector on Refrens' pages.
Human support runs from 9:30 am to 10:30 pm IST by call, email, WhatsApp, live chat or video call, with an AI agent outside those hours.
On our GST billing list, Swipe (8.0/10) is cheaper for e-way bills and e-invoices, and Zoho Books (7.7/10) adds full accounting with a free plan. See /best/gst-billing-software/.
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